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Customer service for crawler cranes and foundation machines

Customer service for crawler cranes and foundation machines
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Customer service for crawler cranes and foundation machines - 1

Liebherr Customer Service Your Reliable Service Partner

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Worldwide at your Service Customer Service Centres Service Excellence Our Commitment to You Competent and Trustworthy Service Field for your Convenience Reliable and Cooperative

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Customer service for crawler cranes and foundation machines - 3

Lifetime of your Machine Innovative and Dynamic Parts and Components Structured and Effective Know-how Transfer Practical Advice from Professionals for Professionals

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• Customer Service Centre • Customer Service Centre with Workshop • Reman Centre 4 Your Reliable Service Partner

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A well-organized worldwide network of highly qualified, experienced engineers and technical advisers, all trained by Liebherr, is available for our customers, in order to ensure shortest response times and highest productivity. Find your nearest service partner: Your Reliable Service Partner 5

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Service Excellence Our Commitment to You Competent and Trustworthy Based on many years of experience Liebherr provides effective assistance and support to its customers and will continue to do so in the future. Your Reliable Service Partner

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Technical Support Real Time Service Specially trained technical advisers are stationed worldwide in order to provide quick and reliable support to our customers. Using LiDAT Teleservice, Liebherr service engineers can log directly on to your machine so providing instant support and immediate fault analysis online. Your benefit: • increased machine availability • direct contact with Liebherr staff Your benefit: • lower costs • minimum downtime Fleet Management Based on state-of-the-art data transmission technology, the on-board monitoring system provides information on the operation of...

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Field Service for your Convenience Reliable and Cooperative The continuous improvement and expansion of the service network is part of Liebherr’s commitment to offer the best possible support to customers worldwide. Your Reliable Service Partne

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Regular Service for Higher Value Dedicated Team of Experts A team of experienced, multi-skilled engineers trained by Liebherr is available ad hoc or on a contractual basis. Our professional field engineers carry out tailor-made inspections and can recommend maintenance programmes to meet your specific requirements. A specialist service centre for steel construction carries out structural inspections and analyses. Repairs and modifications can be carried out on site and ensure the safe and long service life of your machines. Preventive Maintenance Regular equipment inspections and preventive...

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Efficiency Throughout the Lifetime of your Machine Innovative and Dynamic Through potential upgrades your machine can maintain a high level of productivity and value throughout its long lifetime. Your Reliable Service Partner

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Dynamic Machine Maintenance Strategy Liebherr offers a range of packages incorporating new tech ologies and innovative designs. n Service activities extend from the repair and exchange of single parts and components up to the complete overhaul of machines. Your advantage: • flexible solutions for changing work practices • improved cost-efficiency • extended lifetime of your machine Your advantage: • cost-effective life extension • increased machine value • no retraining required due to familiarity with the machine Upgrades and Retrofit • reduce environmental impact • increase...

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Availability of Parts and Components Structured and Effective The availability of cost-effective new parts or the Reman Program is ensured over the lifetime of your machine. Your Reliable Service Partner

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Spare Parts Liebherr’s service includes comprehensive technical support to determine the most suitable and economical spare parts solution. Economic solutions for machines of all ages are the aim of the Liebherr Reman Program. Our service to you: • strategically located stocks worldwide • fast distribution service • long availability of parts Our service to you: • exchange of all worn parts with original parts • fixed prices regardless of extent of work required • complete new part warranty on whole component Liebherr Original Parts Liebherr original spare parts are optimally suited...

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Experience and Know-how Transfer Practical Advice from Professionals for Professionals With appropriate training in daily operations Liebherr can help you to achieve optimum results. Your Reliable Service Partner

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Higher Performance Through Better Training Application and Process Consulting Personnel training is of utmost importance in order to create a sustainable awareness for efficient and safe machine operation. Liebherr is not only committed to training its own service personnel but also our customers’ staff. The application of sometimes very complex technologies and the correct choice of suitable equipment require special knowledge and practical experience. We can support you in planning the correct application and choosing the optimum machine configuration. Your benefit: • safe machine...

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The Liebherr Group of Companies State-of-the-art Technology To provide consistent, top quality products, Liebherr attaches great importance to each product area, its components and core technologies. Important modules and components are developed and manufactured in-house, for instance the entire drive and control technology for construction equipment. Exceptional Customer Benefit Every product line provides a complete range of models in many different versions. With both their technical excellence and acknowledged quality, Liebherr products offer a maximum of customer benefits in practical...

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