Returns and refunds
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Gemini Marine Canvas & Marine Products Custom canvas • DrillSteady • Gemlock struts & hinges Simply elegant. Simply effective. Simply better. Our return, refund and exchange policies We understand sometimes things go wrong. If you are unhappy with your purchase please contact us at info@geminicanvas.com in the first instance - we want happy customers and will work with you to resolve any difficulties. If we have made an error we will put it right, with apologies. Prevention is the best cure. If you are unsure about which product is best for your job, please contact us before you purchase for expert advice and help to ensure that your initial purchase is the correct one for you and your boat. We are here to help. **Please initiate all return or exchange requests in good time - we reserve the right to refuse any refund or exchange for items received by us thirty (30) days or more after original delivery to you.** Please contact us before shipping any items to discuss the difficulty and ensure that any return or exchange is smooth and successful. At that point, we will ask you to send all items you wish to return/exchange to: Gemini Marine Canvas and Marine Products 50 Tillson Avenue Rockland, Maine 04841 USA Returns We can accept items you wish to return up to 30 days after you receive them. To be eligible for a return item/s must be: • Unused • In original condition (eg, no missing parts) • Returned to us at your expense • Received by us within thirty (30) days of delivery to you Refunds We will process any full or partial refund due to you it within seven (7) business days of receiving the returned item/s, and a credit will be applied to your original method of payment (eg credit card). Quality and service since 1994 50 Tillson Avenue, Rockland, ME 04841 USA Phone/Fax: +1 207 596 7705 • US toll free 855 596 7705 www.geminiproducts.net • info@geminicanvas.com

If you haven’t received an agreed refund please contact your bank or credit card company (depending on how you originally paid for the items). It may take some time before your refund is officially posted by these institutions, and this is entirely outside of our control. If you feel you have not received your refund as expected, please contact us at john@geminicanvas.com so that we can provide you with details of the refund to use in your future discussions with your bank or credit card company. We cannot enter into conversations with your bank or credit card company for you. Exchanges We...