Warranty Procedures

No returns will be accepted without prior ReturnAuthorization from GOODE Warranty service is very important to everyone concerned. Therefore, GOODE asks that the following procedures be complied with to ensure efficient service or replacement. . Compliance with these procedures will ensure the quickest possible resolution ofthe warranty claim. Make sure you record the Return Authorization number which is assigned to the warranty

To Obtain Return Authorization Number (RA#)

A Return Authorization number (RA#) may be requested by emailing goode@goode.com or calling GOODEfactory-direct customer service at 801-621-2300 .Be prepared to provide the following information: 1. Your name, shipping address, email address and daytime phone number. 2. Model of ski. 3. Length. 4. Serial number of ski. 5. Date and place of purchase. 6. A brief description of the damage. 7.

To Return Warranty Ski

1. Package the ski carefully to prevent further damage.2. Write the RETURN AUTHORIZATION NUMBER (RA#) clearly on the outside of the carton beingreturned. NO skis will be accepted without a proper RA#.3. Boat ship the ski FREIGHT PREPAID to:GOODE Ski Technologies 2450 Wall AvenueOgden, UT 84401 USAATTN: Water ski Customer Service4. Record your shipper tracking (FedEx, UPS, DHL) number. This number will help track the shipment if it does not arrive at GOODE Ski Technologies.NOTE: GOODE is not responsible for packages that arrive damaged. You will be responsible for filing a clain with your shipper. We recommend insuring all skis for shipment.

Product Instructions & Warnings

Watersports can be safe and fun for all levels of enthusiasts. The Operator’s Manual is presented to enhance yourenjoyment of the sport. It is intended to alert you to some of the potential dangerous conditions that can arise in all watersports.The binding, even if properly adjusted, may or may not release in a fall which could result in injury to the ankle,knee, leg or other parts of the body.To reduce your risk of injury or death, follow these guidelines:

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Use correct size ski and binding. Binding should be adjusted for a snug, not tight, fit.

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Wet binding and feet with water before use.·Inspect skis, fins and bindings for loose screws, wear, cracks, delamination or tearing.·Check foot straps (bindings) and fins prior to each use to insure they are fastened securely to the ski. ·The faster you ski, the greater your risk of injury. Exercise additional caution when skiing at competitivespeeds. Beginners should be towed at slower speeds that allow for reasonable control and stability.·Water skiing instruction is recommended before use. Instruction will teach general safety guidelines and properskiing techniques, which may reduce your risk of injury.
You should NOT place more than 24 holes (normally two sets of binding) or the ski may break causing injury. On all9800 and 9800SL models, if you remove a binding screw and will not be replacing it with another screw, then you MUST FILL THE HOLE with a water tight adhesive or filler. You should not let water be in contact with the ski's core.

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