BASS Professional Services - BASS - #1

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Database construction and conversions Professional consulting and implementation projects Training of users, system administrators, and management staff Application Management Services’ (AMS) data quality maintenance Remote monitoring and troubleshooting for vessel-based systems Cost-effective upgrading services for fleets and offices Web-based status updates and overview of support events Maritime software decisions have long-term consequences with respect to implementation, work processes, organizational changes, training and onboard installation across your entire fleet.Yet too often, poorly managed projects led by inexperienced software providers result in lengthy and costly implementation processes. To maximise return on your software investment, a structured implementation process managed by a software provider with high competence and capacity is critical. As a leading provider of maritime software, BASS has the skills and experience to deliver solutions fast and effectively. BASS bases its partnership on structured implementation projects, professional services and dedicated follow up of its business relationships. lmplementation and consulting projects In the past decade, BASS has added value for more than 80 global shipping and offshore companies and installed software on more than 850 vessels and rigs worldwide. Based on substantial user experience and customer feedback, we know how to achieve successful implementations and have gained experience building quality databases either from scratch or by converting data from in-house systems or those developed by competitors. BASS helps you optimise performance by improving efficiency and work processes, creating more visibility for management to avoid undesired events, off-hire and loss, and safeguarding your reputation through the monitoring of key performance indicators. Services & Support BASS provides customers with a global 24/7 support network for reliable, technical and operational expertise anywhere, any time, via our website, telephone or e-mail. Trained staff are available around the clock to answer questions or manage any technical issue customers mav have. BASS Professional Services “Quality services ensure you maximise your return on investment.”